Support
Questions and troubleshooting
If something is not covered here, the source and issue tracker are on GitHub.
Frequently asked
Is GloopLink a VPN?
It is a connection client. You add nodes you already have — WireGuard as a VPN tunnel, or proxy nodes such as Shadowsocks and Trojan — and GloopLink manages the connection and its status. It does not sell or supply nodes.
Is my node configuration uploaded anywhere?
No. The standalone app keeps configuration on the device. There is no account and no background sync. A separate service edition, planned for later, would handle accounts and node discovery on its own terms.
Which protocols can it connect?
Current support: WireGuard, Shadowsocks, Trojan, VMess, and VLESS. Trojan, VMess, and VLESS support TLS links over WebSocket, HTTP/2, or gRPC. If a node link uses something the runtime cannot carry, the import is rejected rather than saved and left to fail.
What is the difference between the macOS and mobile apps?
They are the same app. This release keeps the current protocol list aligned across macOS, iOS, and Android. On mobile, switching nodes requires disconnecting first; on desktop it reconnects.
Does GloopLink collect analytics?
No. The standalone app has no analytics or telemetry. Diagnostics stay on the device and do not include keys, passwords, or raw configuration.
What does it cost?
The standalone client is free to use with your own nodes.